ATM and Debit Card Safety

Safety tips when visiting an ATM

• Observe your surroundings before using an ATM. If the machine is obstructed from view or poorly lit, visit another ATM.
• Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.
• Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt.
• If you see anyone or anything suspicious, cancel your transaction and leave immediately. If anyone follows you after making a transaction, go to a crowded, well-lit area and call the police.
• When using an enclosed ATM that requires your card to open the door, avoid letting strangers follow you inside.
• When using a drive-up ATM, make sure all passenger car doors are locked and windows are up.
• Do not leave your car unlocked or engine running when you get out to use an ATM.

Tips to protect your ATM/Debit Card

• Keep your card in a safe place to avoid damage or theft.
• Memorize your Personal Identification Number (PIN). Never write the PIN down on anything in your wallet or on the card.
• When selecting a PIN, avoid numbers and letters that relate to your personal information. For example, don't use your initials, birthday, telephone or Social Security number. 
• To help guard against fraud, keep your ATM/Debit Card receipts until you check them against your monthly statement.

If your card is lost/stolen or you see unauthorized transactions on your account, call (800) 554-8969.