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Security Tools and Tips

Stay Safe Online: Essential Cybersecurity Tips

As a valued client, we want to empower you with the knowledge to protect yourself from online threats. Here are some essential cybersecurity tips to help you stay safe online:

Tip 1: Avoid Suspicious Links

Be cautious of unsolicited emails, text messages, or pop-up ads containing links. These may lead to phishing websites designed to steal your personal information. Never click on suspicious links, and always verify the authenticity of the sender before taking any action. It’s always safer to type a website’s URL directly rather than clicking on a link from an unknown source.

Tip 2: Don’t Fall for Fake Tech Support

Scammers often pose as tech support, using pop-ups from companies like "Microsoft" or "Norton," urging you to call a number and grant them access to your computer. Always ignore these pop-ups and never give remote access to anyone. Legitimate tech companies will never initiate contact in this manner.

Tip 3: Be Cautious of Gift Card Scams

Never purchase gift cards as payment for services or debts. Legitimate businesses will never request payment via gift cards. Scammers often demand gift cards as payment for fake services or debts. If someone asks you to pay with a gift card, it’s likely a scam.

Tip 4: Keep Your Passwords Strong and Private

Your passwords are your first line of defense against unauthorized access. Use strong, unique passwords or passphrases that are long and include a combination of letters, numbers, and symbols. Never share your passwords with anyone, including friends or family members. Regularly update your passwords for added security, and consider using a password manager to keep them organized and safe.

Tip 5: Don’t Give in to Blackmail

If a scammer threatens to release sensitive information unless you comply with their demands, don’t panic. Contact your bank and local authorities immediately. Remember, you’re not alone—professionals are available to help you navigate the situation and take appropriate action to protect your security.

Tip 6: Monitor Account Activity and Sign Up for Alerts

Regularly check your bank statements and online transactions to identify any unauthorized activity. To stay informed in real-time, sign up for Online or Mobile Banking account alerts, which notify you of specific transactions, withdrawals, and balance changes. If you detect any suspicious activity, contact your bank immediately.

Tip 7: Enroll in E-Statements

Switch to e-statements to eliminate the risk of your paper bank statements being stolen from the mail. E-statements are securely stored within your online banking account and can be accessed for future reference.

Tip 8: Enable Face ID Technology for Mobile App Access

Instead of signing into the Northfield Mobile App with your username and password, enable Face ID technology for quick and secure access to your account.

Tip 9: Keep Your Computer’s Antivirus Software Up-to-Date

Ensure that antivirus software on your personal or business computers is up-to-date to protect against malware, viruses, and other online threats. Regular updates provide the best protection.

Tip 10: Utilize the Card Hub Feature for Debit Cards

Card Hub within the mobile app allows you to manage your debit cards, control spending, and prevent fraud:

  • Turn your card “off” to prevent withdrawals or purchases.
  • Receive real-time alerts when your card is used or declined.
  • Set transaction controls, allowing your card to work only in specific locations or geographic areas.
  • Establish spending limits for general use or set thresholds by merchant types, such as gas, groceries, or retail stores.

Tip 11: Be Mindful of Public Wi-Fi

When using public Wi-Fi, avoid accessing sensitive information or making financial transactions. Public networks may not be secure, and your data could be compromised. If you need to access sensitive information, consider using a virtual private network (VPN) or waiting until you're on a secure network.

Tip 12: Keep Your Operating System and Browser Up-to-Date

Regularly update your operating system and browser to ensure you have the latest security patches and features. This helps protect against known vulnerabilities and keeps your online experience secure. Delete your cookies.

What to Do If You're Unsure- If you ever feel uncertain about a request or notice any suspicious activity on your account, please contact your Northfield Bank branch immediately. Your security is our top priority, and we're here to help. By following these simple tips, you can significantly reduce the risk of fraud and protect your online security.

Remember, if you're ever in doubt, don't hesitate to reach out!

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