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Error Resolution and Information Requests

ERROR RESOLUTION AND
INFORMATION REQUESTS
CLOSED-END CONSUMER 1-4 FAMILY
RESIDENTIAL REAL ESTATE LOANS

If you think there is an error on your account, or if you need additional information regarding your loan, please write to us at:

Northfield Bank
Loan Servicing Department
581 Main Street, Suite 810
Woodbridge, NJ 07095

You can telephone us, but doing so will not preserve your rights.

In your letter, give us the following information:

  • Your name and account number
  • Explain what information you are requesting, or describe the error and explain, if you can, why you believe there is an error

You do not have to pay any amounts in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your request, we cannot report you as delinquent or take any action to collect the amount in question.

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Automatic Translation Disclaimer

To help visitors understand information on this website in a variety of languages, Northfield Bank offers GoogleTM Translate, an unaffiliated third party service, which automates translation of the website. The GoogleTM Translate automated translation tool is not perfect and should not be relied upon. Automated translation may miss context, the full meaning may be lost, or words, phrases or sentences may be inaccurately translated. In addition, to the extent GoogleTM Translate caches and presents older versions of the Northfield Bank website content, that is beyond the control of the Northfield Bank site and its operators, who accept no responsibility or liability for the outdated translation.

As a result, Northfield Bank does not make any promises, assurances, or guarantees as to the accuracy of the translations provided or the accuracy of the converted text. Northfield Bank and its affiliates disclaim and will not accept any liability for damages or losses of any kind caused by or arising out of the use of or reliance on the Google Translate feature. Where there is any question, the English version is always the authoritative version of the website.

Some items on the site may not be translated such as images containing text, documents, maps, and web page elements. In addition, some features on the site may not work in the translated versions. If you have any questions about information that appears on our site, please contact us.

Please be advised that deposit and loan disclosures and contractual documents will only be provided in English.

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