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The safety and security of your accounts and personal information is our top priority. Learn more below about how we protect your personal information and what you can do to further protect yourself and your accounts.
Email Spoofing Awareness
Email spoofing is a common tactic used by email scammers to gain the trust of their victims by sending email messages with a forged “from” address. The primary goal of the bad actors is to trick the recipients into opening, and often times responding to unwanted solicitations.
Most spoofed emails are used in phishing attacks, but they could also be used for other purposes including:
To avoid becoming a victim of email spoofing, keep your anti-malware software up to date, be wary of social engineering and phishing scams, and when in doubt of the validity of an email, always contact the sender directly, especially if it involves sharing financial or sensitive information.
Phishing and Vishing Awareness
Fraudulent e-mails appearing to be from reputable companies and businesses or government agencies are still on the rise. The Internet scam known as "phishing" is an attempt to obtain your personal financial information. In a phishing scam, you may be warned of a serious problem that requires immediate attention or be redirected to a phony website site that looks exactly like the real thing.
Likewise, in another scam known as “vishing,” crooks use the comfort of your telephone to claim to be with a legitimate financial institution or other entity. These thieves ask consumers to “re-activate” their online banking account, or “verify” or re-submit” personal information.
How to protect yourself from online and telephone fraud
Northfield does not send emails or make telephone calls soliciting customers or requesting personal information. If you receive an email appearing to be from Northfield Bank asking for personal information, please contact us immediately at (718)-448-1000 or at abuse@eNorthfield.com.
Online Banking Safeguards
When using Online Banking, you can easily verify this site's identity and security by looking for the green website address bar and our site provider's name (Fiserv, Inc.) when logging into your accounts online.
Monitor your bank statements or online banking transactions to check for potential fraud on your account. Be sure to contact us immediately if you detect unauthorized account transactions appearing on your statement.
Policies
NACHA ACH Clearing House Resources
Educate yourself about the latest information from NACHA related to online access and online fraud related to the electronic movement of money and data in the United States through the ACH Network. Click here for NACHA fraud prevention tips.