A New Digital Banking Experience

Important Action Step: Update Your Contact Information

To verify and update your contact information in your current Digital Banking account, log in to Digital Banking on a computer and follow the instructions below to ensure a smooth transition after the upgrade.

Please note that contact information cannot be updated on the mobile app.

CONSUMER CUSTOMERS

Update Your Digital Banking Profile		Update Your Bill Payment Profile
Log in to Digital Banking  and navigate to the “Profile” link.  Click “Edit” next to the “Email” and “Phone” sections to make any updates. We recommend you use a cell phone number in the “Home Phone” field to allow text verification codes.  If the information is correct, no action is required on your part.		Log in to Digital Banking and navigate to the “Bill Payment” link.  From the Bill Payment submenu, click the “Profile” link and select “View Personal Info” to verify and update your email address and then “Save Changes”.  If the information is correct, no action is required on your part. It is not necessary to update your phone number in your Bill Payment Profile.

You may also verify and update your email and phone number by visiting any branch location.

If you use Zelle through Northfield, verify that the email address or cell phone number that are registered are accurate. 

BUSINESS CUSTOMERS

Verify and Update Your Business Digital Banking Email Address
Log in to Business Digital Banking  and navigate to the “Profile” link in the upper right corner.  From the "Profile" page verify the email address listed is correct. If the email address is correct, no action is required on your part.  If it is not correct, please contact your Business Development Officer, Relationship Manager, or Branch Manager to have it updated.