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Northfield Bank is committed to staying true to its values in our relationships with our customers, community, and the environment.
Northfield Bank was founded in 1887 and has been supporting the communities we serve for over 130 years.
Northfield Bank Foundation
The Northfield Bank Foundation has provided over $8.2 million in grants to more than 350 community organizations since its inception in 2007. The Foundation's contributions include $2.4 million to health care and human services, $2.3 million to education, $2.2 million to civic and community organization, and $1.3 million to arts and culture. The Foundation also hosts an annual golf outing which has raised over $900,000 for local hospital emergency rooms over the past 12 years.
Corporate Philanthropy
In addition to the work done by the Northfield Bank Foundation, Northfield Bank contributes nearly $500,000 annually to community organizations. We proudly support a number of cultural, educational, community development, and health and human services initiatives.
Employee Volunteerism
Our employees have volunteered 2,500+ hours for community organizations during 2018 and 2019. Over 50 employees also hold volunteer leadership roles within local nonprofit organizations. Northfield Bank proudly partnered with and continues to partner with Jersey Cares, Clean Ocean Action, America's Grow-A-Row (pictured right), Meals on Wheels, the Steven Siller Tunnel to Towers, and more!
Our Northfield Bank team is dedicated to environmental sustainability and corporate citizenship as we all work together to preserve our planet.
Environmental Impact Committee
Northfield Bank formed an Environmental Impact Committee in 2019 which reports directly to the CEO and includes a diverse representation of employees to encourage better business practices that protect and conserve the planet. We are constantly seeking ways to enhance operational efficiency.
Sustainable Operations
We have changed the way we do business and have installed LED lighting and energy-efficient appliances and motion sensor lights on all premises. We focus on properly recycling paper, plastic, glass, and electronics, removed paper cups from our back office facilities, implemented biodegradable products in our kitchens and have challenged our teams to reduce paper consumption.
In 2019, we partnered with Grounds to Grow On through Keurig. We recycle our used coffee pods and Grounds to Grow recycles the plastic cup and foil lid and composts the used grounds and paper filter.
Employee Engagement & Education
Our team members share ideas and experiences on being more environmentally friendly through our employee newsletter and volunteer their time with local organizations to clean our beaches in partnership with Clean Ocean Action (pictured to the left). The Environmental Impact Committee works to educate our employees and customers about environmental issues through the use of internal communications and social media.
Our customers place their trust in us and it is our commitment to provide an experience that is built upon trust, respect, and security.
Customer Experience
We strive to provide the highest level of service and monitor the satisfaction of our customers through ongoing surveys and feedback.
Product Design and Respect
Our products and services are designed and marketed to comply with all regulations and laws so you can be assured that we are operating in your best interest. Our compliance and audit teams review our product disclosures and advertising communications so you can make an informed decision about the services that are the best match for you. Our company has a history of strong compliance with responsible advertising requirements, and many of our loan products are designed to assist customers in low and moderate income communities.
Security and Privacy
The protection of your privacy and personal information is our top priority. We have systems and tools in place to protect your personal information and take this responsibility very seriously. We offer services such as e-statements, a mobile app that lets you control and manage your debit card, real-time account alerts, online and mobile banking, and positive pay to assist our customers in managing their day to day finances and to help them monitor and identify signs potential fraud.
Details of the Northfield Bank Cybersecurity Oversight Program can be found here.
The entire Northfield team is committed to responsible business practices and maintaining ethical behavior throughout our organization.
Corporate Governance
Our Executive Management team along with the Board of Directors maintain our corporate governance program which establishes policies and procedures for whistleblower reporting and the Code of Ethics for employees. Our Whistleblower Policy is overseen by the Audit Committee of the Board of Directors and records remain confidential for the protection of the individuals involved.
Managing Risk and Ethics
Our internal control systems and practices are designed to manage risk and strengthen corporate governance. Our Board of Directors has established a Code of Ethics, training, and independent review processes, to promote a strong ethics and compliance culture
Know Your Customer
For the protection of our customers, we employ "Know Your Customer" procedures which combats identity theft and money laundering. This program is monitored by our BSA department and subject to internal and external audit and regulatory compliance.
Political Donations
Like any federally regulated financial institution, Northfield Bank is prohibited by law from making contributions to candidates and political parties and has not used corporate funds for the purpose of political advocacy, lobbying, or campaign contributions.
Vendor Code of Conduct
Northfield Bank is committed to the highest ethical standards in the conduct of our business, and believes honesty, integrity, and trust are essential to our reputation with our customers, shareholders, employees, suppliers, and the communities we serve. We view our suppliers of goods and services (vendors) as an extension of Northfield and expect them to maintain these same high standards. This Vendor Code of Conduct establishes Northfield’s expectations that its vendors comply with applicable laws and regulations, maintain responsible and ethical business standards, and encourages support of labor and human rights, diversity, equality, inclusion, health and safety, and environmental sustainability.